Physical abuse in nursing homes may include hitting, pushing, or using restraints without a medical reason. It is easy to feel powerless when you suspect that your loved one is facing this type of abuse.
However, families can take specific steps to document this abuse and protect their loved ones. Clear and detailed documentation can support official reports and help ensure the abuser faces consequences.
Gather evidence of injuries
Begin by taking photographs of any visible injuries. Document any instances of bruises, cuts, burns and fractures with dates and descriptions. Photograph the injuries from multiple angles. Write down what the injuries look like and any statements the resident makes about them. Keep records of when the injuries occurred or when they were first noticed.
Write detailed observations
Keep a journal that records suspicious events or patterns. Note changes in behavior in your loved one, such as flinching, avoiding staff or becoming withdrawn. Write down dates, times and what happened. Include the names of staff members present and any direct quotes from your loved one or staff. Do not rely on memory alone. Consistent notes can make a major difference when reporting abuse.
Preserve medical records
Request copies of medical records related to injuries. Under Minnesota law, family members may have access to medical records if the patient or resident names them as a health care agent or grants them legal authority. Medical records can help confirm the injuries and provide details on how the staff responded.
Protecting a loved one in a nursing home requires action, careful observation and persistence. Documenting nursing home abuse in a detailed and organized way helps uncover the truth and hold wrongdoers accountable.